Returns & Exchanges
At Club L London, we want you to be completely satisfied with your purchase. If your order isn't quite right, you can return any item within 14 days of receipt for a full refund or exchange, provided it remains in its original condition with all tags attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original labels and hygiene seals are intact to qualify for a refund.
Ship the Parcel
Generate your prepaid shipping label or QR code through the portal and drop your package off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing