Frequently Asked Questions
Everything you need to know about your Club L London order.
How can I track my order?
Once your order has been dispatched, you will receive an email containing your tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 14-day return window from the date of delivery. Items must be unworn, unwashed, and have all original tags and hygiene seals attached to be eligible for a refund.
Do you offer international shipping?
Yes, Club L ships worldwide. Shipping costs and delivery timeframes vary depending on your location and will be calculated at checkout.
How do I find the right size?
We provide a comprehensive size guide on every product page to help you find your perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Which payment methods do you accept?
We accept all major credit and debit cards, PayPal, and buy-now-pay-later options such as Klarna and Afterpay, depending on your region.
Can I amend or cancel my order after it's placed?
To ensure fast delivery, we process orders almost immediately. Therefore, we are unable to make changes or cancellations once an order has been confirmed.